Contact us within 24 hours of placing your order. Once production begins, we cannot cancel or modify orders.

Yes, select Express Shipping at checkout and contact us to request priority production. Additional fees may apply.

Yes, all our pieces are made from genuine 925 sterling silver—not plated. Each piece is hallmarked.

Absolutely. We use only natural, ethically sourced gemstones. No lab-created or synthetic stones.

Sterling silver naturally develops a patina over time. This is normal and adds character. We include care instructions with every order and offer free lifetime cleaning.

Yes, all our pieces are made from genuine 925 sterling silver—not plated. Each piece is hallmarked.

925 sterling silver is generally safe for sensitive skin. However, if you have severe metal allergies, consult your doctor before purchasing.

Please refer the following sizing chart.

Wipe with a soft cloth after each wear. For deep cleaning, use warm soapy water and a soft brush. Avoid harsh chemicals.

No, currently we only ship within USA.

30-day returns for unworn items in original condition. Full refund to original payment method.

Manufacturing defects, loose stones, broken clasps, and structural issues. Does not cover accidental damage or normal wear.

Email hello@eirabloom.com with photos. We'll provide a prepaid shipping label and repair it free under warranty.